A unitized/series bill is a type of outpatient account that spans more than one day of service. If your treatment is longer than 3 months, then a new account will be set up. i.e. radiation therapy; physical therapy, etc...
You may have received services that Medicare does not cover. The most common non-covered item is oral medication. Drugs that are commonly self administered are not covered when received during an outpatient stay. Self administered drugs include pills, tablets, capsules, patches, ointments, creams, eye/ear drops, nasal/throat spray, insulin, inhalers. Check your Medicare handbook for more information.
In addition to your bill from the hospital, you may receive bills from any physicians who may have provided services to you. For instance, you may receive bills from radiologists, emergency department physicians or other specialists that participated in your care. Please contact these offices at the phone numbers given on their bill(s).
You can always pay in person. If you would like drop off a payment you can see a customer service representative at the St. Joseph campus or the receptionist at the main desk at the St. Francis campus between 8:00a.m. and 4:30p.m.. If you would like to pay but also have questions or information about your account, please go to the customer service office at the St. Francis campus, first floor across from Elevator Bank B between 8:00a.m. and 4:30p.m.
If you would rather pay by phone, we can take payments at 316-268-5178 or 1-800-362-0070 from 8:30a.m.-6:00p.m.. We take checks, MasterCard, Visa, Discover, American Express and MedCharge. What is Medcharge?
Although the room rates may change annually, the difference is usually less than $50.00 per day. If you belong to Senior Connections, please call so we can deduct the private room difference from your balance. If you were in a private room and did not request it, please call and let us know so we may investigate why you were in a private room. If we find that the room was medically necessary or no semi-private rooms available, you will not be responsible for the difference.
A deductible is a set dollar amount, such as $500, that you must pay towards covered services before your insurance plan begins reimbursement. This amount is typically due once every benefit year.
A co-payment is a set dollar amount that you will owe every time you receive a particular type of service. Some common services that insurance plans assign co-payment amount to are: Primary care physician office visits, emergency room visits, inpatient admissions.
A co-insurance amount is typically based on a percentage of your covered charges. It is calculated after any deductibles or co-payments have been applied.
Your bill for a visit to an emergency room is $500. You have a $200 deductible, a $50 emergency room co-payment and a 10% co-insurance payment. You will be responsible for $275.
Your co-insurance payment amount can change depending on your choice of provider. For instance, you may have a 10% co-insurance amount when you use a provider in your insurance network, and a 20% co-insurance payment if you use a provider that is not in your insurance network.
You are ultimately responsible for the payment of your bill. If you have insurance, the hospital will file a claim to that insurance company on your behalf. Any amount left on your account after the insurance has paid or denied is due from you.
The name of the insurance company we had on file at the time of your last statement is viewable online. You must enroll in a secure account to view this information. You may also change this information online if it is not correct.